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Say It in Plain Language

TheStreet.com

The Securities and Exchange Commission has been on a lengthy campaign to replace the legalese in securities documents, such as prospectuses for initial public offerings, with plain English that the average investor can understand. The SEC now needs to push for an overhaul of brokerage account statements. The statements at numerous brokerage firms are crying […]

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Inexperience at Online Firms May Jeopardize Investors

HorsesMouth.com

How long do you have to wait for a complaint to get resolved at E*Trade? For one investor, it took 40 days, and according to his attorney, the problem is exacerbated by phone reps’ lack of experience. Quote of the Week “Order-takers have been there as little as six months. Managers have been in the […]

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E*Trade Must Repay Customer $60,000

Forbes.com

After battling for a year and a half over a contested online stock trade, the National Association of Securities Dealers ordered online brokerage E*Trade to pay Ali Lee Khadivi of Palo Alto, Calif., the sum of $61,203. As online trading grows increasingly popular, the number of related disputes grows right along with it, says Richard […]

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E*Trade Is Ordered to Pay Customer in Trade Dispute

Wall Street Journal

NEW YORK — A customer who says E*Trade Securities Inc. mishandled his stock-trading order, refused to respond to his complaint, then sent a collection agent after him has been awarded more than $60,000 by an arbitration panel. The panel, convened by the regulatory arm of the National Association of Securities Dealers, has ordered E*Trade, the […]

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E*Trade Securities, Inc. Found Liable and Ordered To Pay Investor Ali Khadivi $61,203

PR Newswire

BEVERLY HILLS, Calif., Aug. 7 /PRNewswire/ — The following is being issued by Aidikoff & Uhl: Ali Lee Khadivi, an on-line investor was awarded $61,203 plus interest and costs by an National Association of Securities Dealers (NASD) arbitration panel. The award against E*Trade Securities, Inc. (Nasdaq: EGRP – news) came after more than one year […]

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