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Inexperience at Online Firms May Jeopardize Investors

How long do you have to wait for a complaint to get resolved at E*Trade? For one investor, it took 40 days, and according to his attorney, the problem is exacerbated by phone reps’ lack of experience. Quote of the Week “Order-takers have been there as little as six months. Managers have been in the […]

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E*Trade Must Repay Customer $60,000

After battling for a year and a half over a contested online stock trade, the National Association of Securities Dealers ordered online brokerage E*Trade to pay Ali Lee Khadivi of Palo Alto, Calif., the sum of $61,203. As online trading grows increasingly popular, the number of related disputes grows right along with it, says Richard […]

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E*Trade Is Ordered to Pay Customer in Trade Dispute

Wall Street Journal

NEW YORK — A customer who says E*Trade Securities Inc. mishandled his stock-trading order, refused to respond to his complaint, then sent a collection agent after him has been awarded more than $60,000 by an arbitration panel. The panel, convened by the regulatory arm of the National Association of Securities Dealers, has ordered E*Trade, the […]

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E*Trade Securities, Inc. Found Liable and Ordered To Pay Investor Ali Khadivi $61,203

PR Newswire

BEVERLY HILLS, Calif., Aug. 7 /PRNewswire/ — The following is being issued by Aidikoff & Uhl: Ali Lee Khadivi, an on-line investor was awarded $61,203 plus interest and costs by an National Association of Securities Dealers (NASD) arbitration panel. The award against E*Trade Securities, Inc. (Nasdaq: EGRP – news) came after more than one year […]

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Investor-Protection Agency's Scroogelike Ways Draw Fire in Trade Dispute

Austin McCormack admits it probably wasn’t the best idea to invest $10,000 of his retirement savings in stocks simply because they were recommended by a cold-calling broker from Hanover Sterling, a Manhattan brokerage specializing in penny stocks. But when the brokerage collapsed in 1995, he thought that the quasigovernmental, nonprofit agency that insures brokerage accounts, […]

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